Q01. What does your business do?
🧠We produce, process, and distribute Moutusi premium Brand natural food products, including organically grown livestock, dairy, and plant-based goods. Our operations cover the full farm-to-fork chain with a focus on sustainability.

Q02. Where are you location?
🧠Our main facility location in Dinajpur, with distribution centers across Dhaka in Bangladesh.

Q03. What types of livestock do you grown?
🧠We have grown cattle, goats, poultry, and sheep, all under humane, friendly conditions.

Q04. How do you ensure the animal’s welfare?
🧠Our farms follow best practices in animal husbandry, providing clean shelter, nutritious feed, regular veterinary check-up, and freedom to grazing.

Q05. How do you ensure food safety and hygiene?
🧠We ensure to strict food safety protocols, such as HACCP guidelines, and conduct regular third-party audits of our facilities.

Q06. How are your products processed?
🧠Our processing units are modern and meet all regulatory safety standards. Meat is minimally processed without artificial preservatives, and dairy is pasteurized and packaged fresh.

Q07. Do you use eco-friendly packaging?
🧠Absolutely. We use biodegradable, recyclable, or compostable packaging wherever possible to minimize environmental impact.

Q08. How do you prevent cross-contamination?
🧠We operate dedicated lines for different products and conduct rigorous cleaning and sanitation between production cycles.

Q09. Where can I buy your products?
🧠Our products are available at farm shops/retail partners/online store/local markets. You can also subscribe to weekly farm box deliveries.

Q10. Do you offer home delivery?
🧠Yes. We provide home delivery in all over Bangladesh where currier services are available.

Q11. Do you offer wholesale or B2B supply?
🧠Sure, we supply to restaurants, grocery stores, and co-ops. Contact us for wholesale pricing and contract details.

Q12. What makes your business sustainable?
🧠Yes, We use regenerative farming methods, prioritize biodiversity, minimize water waste, and implement renewable energy solutions on our farms.

Q13. Do you support local communities?
🧠Of course. We partner with local farmers, offer training programs, and invest in community development initiatives.

Q14. Do you comply with food safety regulations?
🧠Absolutely! All facilities follow national food safety regulations and standards like HACCP, ISO 22000,FDA/EFSA and BSTI guidelines.

Q15. How can I contact your support team?
🔍You can reach us via:

📧 Email: info@moutusifoodindustries.com

 📞 Helpline:  +8801712193148

📱WhatsApp: +8801777739164

💬 Live Chat: Available Sat–Fri, 9:00 AM to 6:00 PM

Q16. What is your return or refund policy?
🧠Our refund and return policy is If you receive a defective or unsatisfactory product, we offer refunds or replacements within 7 days of delivery time